Leadership seminars training golf, resort and other hospitalty business managers strategies to retain members, guests and employees.

About Ed Ormsby

Ed Ormsby, Business Leadership ConsultantEd Ormsby has over twenty years' experience consulting and counseling business owners in leadership, management, marketing and customer service. He has held virtually every sales, marketing and executive position with Fortune 500, mid-sized and small businesses throughout the US. He has been a successful small business developer and owner for over twenty years, focusing on the hospitality, golf and real estate industries. He knows the importance of providing employees with proper training.

His first jobs were shagging balls and cleaning clubs and as a locker room attendent at a major golf resort in North Carolina. He has also worked as a waiter, bartender and resort hotel front desk manager. Most recently he has been working with four premier golf resorts in the US, including Mid Pines / Pine Needles and The Pinehurst Resort in client service positions. He knows the importance of providing top-notch service to hospitality guests.

Jay Karan, CEO of the National Golf Course Owners Association, after a recent visit to The Pinehurst Resort with eleven friends, described Ed as “jovial, humorous, and accommodating, providing the perfect blend of hospitality.

Through his highly interactive seminars, Ed gives golf, hospitality and resort organizations the tools they need to ATTRACT AND RETAIN top-notch employees, and guide them to their highest levels of performance.

Listed below are just some of the credentials he holds:

  • Over 30 years of golf, resort and hospitality experience

  • Graduate, Approach to Leadership Excellence, Disney Institute

  • Graduate, The Quality College, Philip Crosby & Associates

  • Speaker, NGCOA 2019 Conference

  • Contributor, Golf Business magazine

  • Author, Psst - - - - want to start a business?

For more information, or to schedule one or more of Ed’s high-impact leadership development seminars for you and your employees,
contact him at 910-315-6284 or email him.


Retention Strategies
PO Box 4147, Pinehurst, North Carolina 28374

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